
Run the following command in the command console: if (-not (Get-AppxPackage )) Get-AppxPackage Īfter you run the commands, and if they completed without errors, you may see a quick progress indicator or a status result that contains information about the package installation. Its process applies to Office, Microsoft 365 and Outlook. It operates by performing tests on your system, identifying problems and offering the best solutions for the issues at hand. If your issue is about a work account, you have to fix the Azure AD WAM plugin package. The Microsoft Support and Recovery Assistant is a free app that helps solve Windows problems. It can fix many problems for you, or it can tell you how to fix them yourself. Note: If youre an enterprise customer, you can run the Enterprise version of Microsoft Support and Recovery Assistant. Support and Recovery Assistant works by running tests to figure out what’s wrong. If you're prompted by a User Account Control ( UAC) window, select Yes to start PowerShell. The Microsoft Support and Recovery Assistant for Office 365 (or SaRA for short) allows you to fix problems with Outlook and other Office 365 products. Right-click the Windows icon in your task bar, and then select Windows PowerShell (Admin).


Double-click SaraSetup.exe to start the SaRA installation. Unzip the file into any folder location (e.g. To fix this issue, use PowerShell to reinstall the packages for Azure AD WAM plugin (for organizational or work accounts) and Live ID (for personal accounts such as and so on). If you are unable to install applications directly off the Internet, then you can use the download file from this article to manually install SaRA. Click the red Download button to instantly download Microsoft Support and Recovery Assistant tool to your computer.
